At JEJAK PANGLIMA, we are committed to customer satisfaction with every purchase.
Returns for Physical Products
- Returns are accepted within 7 days from the date the product is received
- Products must be in their original condition, unused, and in the original packaging
- Return shipping costs are borne by the buyer
- Returns are not accepted for products that have been used or damaged due to the buyer’s negligence
Digital Products & Services
- All sales are final — no returns or refunds once a digital product has been delivered or a service has commenced
- This includes ebooks, consultations, and treatment sessions
Refunds
- Refunds are processed within 7–14 business days after the returned item has been received and verified
- Refunds are issued via the original payment method
Contact Us
For any questions regarding returns, please contact us via WhatsApp or email before returning any product.
- WhatsApp: +60 19-433 1945
- Email: pangeran-kamal@jejakpanglima.com